PRIVACY POLICY

Privacy Policy

SARA ASSETS PTY LTD

Trading as Aus Wide Car Wash Sales

ABN: 79 658 037 284 | ACN: 658 037 284

Website: https://www.awcws.com.au

General

SARA ASSETS PTY LTD (referred to as “Aus Wide Car Wash Sales”, “we”, “us”, or “our”) operates the website https://www.awcws.com.au (“Site”).

We are committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy outlines how we collect, use, disclose, and manage your personal information when you use our Site or engage with our services.

Collection and Notice

Information Collected

We may collect personal information that identifies you or enables us to contact you, including:

• Full name and date of birth
• Contact details (address, email, phone number)
• Business details (including directors’ contact information)
• Usernames and passwords
• Payment and financial information
• Information used to recover accounts
• Log data such as IP address, browser type, location, time spent on pages

Purpose of Collection

We collect personal information for purposes such as:

• Providing our services
• Customer support
• Responding to enquiries
• Issuing invoices and facilitating payments
• Internal business operations
• Marketing and service improvements

Method of Collection

We collect personal information through:

• Direct submission via our Site, email, or social media
• Publicly available sources
• Our affiliates and service providers
• Automated tools such as browser logs and cookies

Cookies and Analytics

We use cookies to improve user experience and track usage patterns. You may disable cookies through your browser settings; however, this may affect your use of some features on our Site.

We also use Google Analytics and other third-party tools to monitor and analyse web traffic and user behaviour. By using our Site, you consent to such data processing as described in Google’s Privacy Policy.

Use and Disclosure

We only use or disclose your personal information for:

• The primary purpose it was collected
• Related secondary purposes within reasonable expectations
• Legal and compliance obligations
• Marketing (see Section 6 below)

We may disclose your information to:

• Third-party service providers (e.g., Salesforce, Stripe, Mailchimp)
• Related business entities
• Legal authorities if required
• Successors in the event of a business sale or restructure

Overseas Disclosure

We may store or transmit your information through overseas providers including, but not limited to:

• Cloud services (Salesforce, Zoho, GoDaddy)
• Payment gateways (Stripe, NAB, GoCardless, Klarna, Afterpay)
• Marketing tools (Mailchimp, Google Analytics)
• Accounting platforms (e.g., Xero)

Where we transfer your data overseas, we comply with APP 8 and ensure your information is protected.

Direct Marketing

We may use your information to send updates, offers, and information about our services or related third-party offerings via email, SMS, or social platforms. You may opt out at any time via the “Unsubscribe” link in our emails or by contacting us directly.

Storage and Security

We take appropriate steps to secure your information both digitally and physically, including:

• Secure servers and password-controlled access
• SSL encryption for online transactions
• Regular reviews of security protocols

If your information is no longer required, we will take reasonable steps to destroy or de-identify it unless legally required to retain it.

Access and Correction

You may request access to your personal information or request a correction if it is inaccurate or outdated. Contact us using the details in Section 11. We may require identity verification and a reasonable fee for access depending on the nature of your request.

Data Breach Notification

In the event of a data breach that is likely to cause serious harm, we will notify affected individuals and the Office of the Australian Information Commissioner in accordance with the Privacy Act.

International Visitors

Our Site may be accessed outside of Australia. By doing so, you consent to your information being transferred to and processed in Australia, and governed by Australian privacy laws which may differ from those in your jurisdiction.

Contact Us

If you have any questions or concerns regarding this Privacy Policy or wish to access or correct your personal information, please contact:

Email: info@awcws.com.au

Phone: +61 431 501 111

Updates to This Policy

We may amend this Privacy Policy at any time. Updates will be published on our Site at https://www.awcws.com.au/privacy-policy. We encourage you to review it regularly.

Complaints

If you believe we have breached your privacy rights, you may contact us using the details above. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner: www.oaic.gov.au